1. Business information
AcademiA Copenhagen is the organiser of the festival, VAT nr. 29451915 (Danish Central Business Register).

2. Prices and payment:
All fares include Danish VAT and purchase fare. When purchasing tickets, the customer accepts these terms of service and conditions. All prices are in Danish kroner, DKK.

3. Delivery
Tickets are delivered by e-mail following the online link (see ticket link). Otherwise customers can contact the festival to purchase for larger groups (events@cphacademia.com). You can also pay by transferring the ticket price over mobilePay to box67759. When purchasing the ticket, the terms of service are accepted by the customer. There is no possibility to exchange or return purchased tickets. The festival disclaims any responsibility in connection with the ticket supplier’s technical problems.

Ticket Supplier: Conferize A/S VAT DK: 34472742.

4. Responsibility
There is no exchange or return policy. ONLY if the event or the festival is cancelled all buyers will get their money back.

5. Retur
No returns for purchased tickets.

6. Data Processing
The Festival processes buyers’ information responsibly and will not disclose any information or parts thereof to any third party. After the festival, customer information will be deleted unless customers consent that the organisation may retain the information for use in connection with upcoming events.

7. Complaints
The customer can complain in relation to the trade to the pertinent organs, all of which is associated with special consumer rights directives, which have been implemented in Danish law by the EU’s Consumer Agreement Act, and where harmonised rules for consumer purchases exist in the EU.

8. Contact
In case of technical problems with the ticket purchase, customers are welcome to contact info@conferize.com. If you have any questions about the festival, please send an e-mail to events@cphacademia.com

9. Changes
The festival’s trading conditions will remain unchanged. Any eventual changes will be announced on the festival’s web and social media.

10. Law and venue
Disputes and others legal cases are handled under Danish law in the Copenhagen District Court.